An ICT Enables Service and Consultancy Organisation
Present Address : Eastern Lotus,Flat#302,Road#1,House#7/A, Dhanmondi, Dhaka-1205
Mobile : +88-01841-318098 (WhatsApp)
e-mail : arif.a1sourcing@gmail.com ; arif.a1systems@gmail.com
LinkedIn : https://www.linkedin.com/in/arifictexpert
Working with high responsibility and honesty to show better performance in relevant field for the achievement of company objectives and missions. I would like to work in such a position where I could get dynamic break in my career.
Total work experience is 25 years [1996 – 2021] in ICT area with 15+ year’s experienced as a Manager in different Buying House and Liaison Office [Textile & Apparels]. Also having experience in Admin, Merchandise Control & Logistics Area. Vast Knowledge in IT Infrastructure Development, IT Budgeting, Business Development, Data Analysis.
## Nominated as Best Employee of the Year 2017 from Gloria Jeans
## Nominated as Best Employee of the Year 2008 from Redcats Asia
## Fellow Member of CTO Forum
## Member of Bangladesh IT Professional Friends Club (BITPFC)
## Infrastructure Development Experience : 5K+ Nodes , Data Center & Disaster Recovery (DC and DR) & 30+ Server Rooms
## System Analyst, Architect and Design : Lots of Website, E-commerce Platforms and Business Model (Portfolio Added)
Work Experience in Different Role in various Local and Multinational Company as IT Manager, Merchandise Control Manager, CTO, Chief Consultant, Business Development, Import Consultant, SEO and Digital Marketing Manager.
Total Year of Experience : 25 Year(s)
Manager-ICT ( October 01, 2018 – Continuing)
“Popular Diagnostic Center Ltd” (PDCL)
“Popular Medical College Hospital” (PMCH)
(A largest healthcare sector in Bangladesh)
CJSC “Gloria Jeans” (Bangladesh Liaison Office)
Company Location : Dhaka, Head Office – Russia
Department: IT & Merchandise Control
Key Monitoring:
Manage 20+ Branch and Lead the team of 44+ ICT Executives and 120+ Call Center Executives.
MR of ISO 9001:2015 Certification & SAP Integration Project
Key Account Manager of PDCL Data Center (DC) and Disaster Recovery (DR)
Key Account Manager on behalf PDCL for CISCO, HP, DELL, Epson Products
Duties/Responsibilities:
## Manage Akhil System (Miracle HIS) and System Netware (Diagnostic and Hospital Mgmt Software).
## Manage “Patient Portal”, PSCH (Popular Sample Collection from Home) Mobile Apps Admin Panel.
## Monitor Data Center servers (DB, Report and Application Server) and communication device Health Check.
## Monitor all branches ICT Activities & advise IT Officers to resolve their Issue on effective way.
## Approved Requisition and provide work order to different ICT Vendor after CS.
## Responsible for the security of information & Network of Popular Diagnostic Center Ltd (PDCL).
## Implement HP SimpliVity HCI & HPE Server HP DL380 Gen9 with 4 VMWare
## Monitor Core Router Cisco ISR 4431 + ASA 5525-X and CISCO ASR 1001, C1111,
## Monitor FortiGate 601E & 600D Firewall , Cisco Fire Power 2130 for Network and Servers.
## Manage Core Switch Cisco Catalyst 3850, 9200L + Nexus 3172-T
## Manage Gsuite and Google Drive Solution for Corporate User.
## Manage AWS and Azure Cloud Solution for Server Failover.
ISP Bandwidth & Performance Monitoring
## Monitoring ISP 120 MB Internet Bandwidth and 10G Data Connectivity Performance.
## Implement 2 ISP’s 4 redounded connection (Primary and secondary) for load balancing and network failover.
## Monitor HO and Branch Offices ISP Fiber and Radio Both Link by MRTG and Others NMS Tools
## Implement Primary and Secondary Link of an ISP with BGP
Admin & Operational Responsibilities
## Monitor Call Center Activities and Doctor Appointment Software.
## Manage Elastix Server of Getco and SIP Phone (Brand Grand Stream & Yalink)
## Experience to work on Cloud DR (AwS and Azure) Both
## Manage and Monitor DSS Server (Digital surveillance System) for 100 NVR and 1500+ IPCAM’s.
## Manage Corporate SIM for employee by Telco Portal along with Team Tracker and VTS Tracker.
## Monitor and advise about PDCL Digital Marketing related task.
## Monitor e-HRM Software and Server to help HR/Admin and Finance Dept.
## Deploy Asset Management Software
## Implement IP Based PA System in Different Branches.
## Implement TLA (Total LAB Automation) Project in PDCL Head Office Pathological Lab.
## Implemented LIS with Lab Machine
Installing, Configuring & Maintaining
## Maintaining LOCAL AREA NETWORK (LAN).
## Network Security. (e.g.- Installing Firewalls, Passwords, Permissions, ).
## Physical Security of Local Area Network (LAN).
## Updating Software (Windows Patch, Anti Virus etc)
## Developing and Implementing Network disaster recovery plan.
## Managing Multi-Function Network Printer with Fax , Scanner, and Copier.
Amber Road,1C,PLM, Nexus [GJ Web Based Database]
## To resolve problem of Amber Road , 1C , PLM & Nexus for end user.
## Provide Induction training Session of Amber Road , 1C , PLM & Nexus for new employee.
## Provide Management Report from Amber Road , 1C , PLM & Nexus.
## Communicate with end user to find the problem of Amber Road , 1C , PLM & Nexus & update to Russian Office to
resolve Amber Road , 1C , PLM & Nexus Issue.
## Monitor Amber Road , 1C , PLM & Nexus Speed Performance daily/weekly basis.
IP Telephony
## Implement IP Phone System with Avaya and Asterisk Server.
## Co ordinate with BTRC and IPTSP Company to Implement IP Phone.
Admin & Operational Responsibilities
## Manage Hotel Booking for GJ Global Guest.
## Manage Invitation, VISA & Air Ticket Reservation and Airport Protocol related Task for GJ Local and Global Guest.
## Responsible for Fire Safety and Security
## Responsible for GJ Corporate Social Responsibility and Awareness.
## Responsible for Event Management including office outing and annual program.
## Responsible for Office Environment Control.
## Communicate and Co-ordinate with Supplier’s and Vendors.
2. Chief Technology Officer (CTO) ( April 01, 2014 – May 30, 2016)
Creative IT LTD
Company Location : Dhaka
Department: Network & Infrastructure
Duties/Responsibilities:
## Establish company’s technical vision and leads all aspects of the company’s technological development.
## Directs the company’s strategic direction, development and future growth.
## Works in a consultative fashion with other department heads, such as marketing, production and operations as an adviser
of technologies that may improve their efficiency and effectiveness.
## Provide leadership to department heads in a fashion that supports the company’s culture, mission and values.
## Conducts research and case studies on leading edge technologies and makes determinations on the probability of
implementation.
## Acts as a good steward of Creative IT resources and ensures control of IT and IO departmental budgets.
Established Below Goal for Creative IT
1. Identify new technologies, Identify opportunities and risks for the business.
2. Manage research and development (R&D)
3. Leverage technology across business units
4. Drive the business strategy & revenues
5. Reduce costs
6. Enhance client relationships, communications and collaboration
7. Build out or leverage existing IT infrastructure
ISP Bandwidth & Performance Monitoring
## Monitoring ISP Bandwidth & * Performance by MRTG, Ping Test, Trecert & FTP Download.
## Implementing Microtic to find internal network broadcasting.
## Implement 2 ISP connections in a single router for load balancing and network failover.
## Implement Primary and Secondary Link of a ISP with BGP
## Monitor and Control User BW Usage by Proxy Server
Installing, Configuring & Maintaining
## Maintaining LOCAL AREA NETWORK (LAN).
## Network Security. (e.g.- Installing Firewalls, Passwords, Permissions, ).
## Physical Security of Local Area Network (LAN).
## Updating Software (Windows Patch, Anti Virus etc)
## Developing and Implementing Network disaster recovery plan.
## Managing Multi-Function Network Printer with Fax , Scanner, and Copier.
Portfolio During Job at Creative IT.
Below Web, Apps and Soft Design and Development and Implement under my supervision.
Manage Domain and Hosting Issue by VPS Server.
Website :
http://www.creativeit-inst.com [Training Institute Website]
http://www.creativeit-ltd.com [IT Enable Service]
http://www.creativeclippingpath.com [Clipping Path Service]
http://bdspecializedhospital.com [Hospital site with manage soft]
http://cubeholdingsltd.com [Real Estate site with manage soft]
http://www.greenlife.edu.bd [Medical College Hospital]
Mobile Apps :
https://play.google.com/store/apps/details?id=cit.institute.psajm [Training Institute Management]
https://play.google.com/store/apps/details?id=cit.bloodhero.psajmr [Blood Doner Database with Finder]
https://play.google.com/store/apps/details?id=com.creativeit.androcit.bdholidays [Holiday of Bangladesh]
3.IT & Merchandise Control Manager ( November 01, 2009 – March 31, 2014)
Hermes – Otto International
Company Location : Dhaka Liaison Office , Head Office – German
Department: IT & Merchandise Control
Duties/Responsibilities:
Mail Server & File Server Maintenance
## Maintaining Exchange 2003 and 2010 Mail Server, File Server , Proxy Server and Print Server for H-OI Dhaka Office.
## Find mail related problem & resolve.
## Backup User Data & User Mail PST file by BESR on Dell Auto Loader Tape Device + NAS Storage
## Managing active directory, user accounts, such as passwords, storage space, and file-access privileges.
## Troubleshoot of Network, hardware & software conflicts of all end use
## Updating Software (Windows Patch, Anti Virus etc)
## Responsible for the security of information & Network of H-OI.
## Implement Cisco + Stone gate Router for Network.
## Implement Cisco + Net-gear /POE Switch for Network.
## Managing Cisco + Trapez Wireless Access Controller for deff VLAN Segment such as Mobile / Public and Private User.
ISP Bandwidth & Performance Monitoring
## Monitoring ISP Bandwidth & * Performance by MRTG, Ping Test, Trecert & FTP Download.
## Implementing Microtic to find internal network broadcasting.
## Implement 2 ISP connection in a single router for load balancing and network failover.
## Implement Primary and Secondary Link of a ISP with BGP
Installing, Configuring & Maintaining
## Maintaining LOCAL AREA NETWORK (LAN).
## Network Security. (e.g.- Installing Firewalls, Passwords, Permissions, ).
## Physical Security of Local Area Network (LAN).
## Developing and Implementing Network disaster recovery plan.
## Managing Multi Function Network Printer with Fax , Scanner and Copier.
AllegroB and B2B Related [HOI Web Based Database]
## To resolve problem AllegroB / B2B for end user.
## Provide Induction training Session of AllegroB/B2B for new employee.
## Provide Management Report from AllegroB / B2B.
## Communicate with end user to find the problem of AllegroB / B2B & update to HKG and German Office to resolve
AllegroB/B2B Issue.
## Monitor AllegroB / B2B Speed Performance daily basis.
IP Telephony
## Implement IP Phone System with Grand Stream and MITEL PABX
## Co ordinate with BTRC and IPTSP Organization to Implement IP Phone
## Implement Trunk and ATA Device both Option for IP Phone
Video Conference
## Implement Video conferencing Issue by PolyCom VSX5000 & HDX7000
## Implement Video conferencing Issue by Life Size Express 200
## Implement Video conferencing Issue by Skype/Google+ and WebEx .
## Implement Video conferencing Issue by WebEx +Go to Meeting and Lync.
Attendant System ,HRM & ERP Software
## Help HR Dept to developed Attendant system & ERP software user friendly.
Security Solution Maintain
• Implement CCTV Security Camera , Fire Control System and IP Based PA Solution.
4. IT Manager ( November 01, 2006 – August 30, 2009)
Redcats Asia [Now Rename to KGS]
Company Location : Dhaka Liaison Office – Head Office – France
Department: IT
Duties/Responsibilities:
CBX Merchant Related [ Redcats Web Based BI Database]
• To resolve problem CBX end user.
• Provide Induction training Session of CBX for new employee.
• Provide Management Report from CBX .
• Communicate with end user to find the problem of CBX & update to HK and German Office to resolve CBX Issue.
• Monitor CBX Speed Performance daily basis.
Video Conference
• Implement Video conferencing Issue by PolyCom VSX5000 & HDX7000
• Implement Video conferencing Issue with Polycom PVX Client Software
• Implement Video conferencing Issue by Skype/Google+ and WebEx .
• Implement Video conferencing Issue by WebEx
Attendant System , HRM & ERP Software
• Help HR Dept to developed Attendant system & ERP software user friendly.
Security Solution Maintain
• Implement CCTV Security Camera , Fire Control System and IP Based PA Solution.
5. IT and Logistic In charge ( July 01, 2003 – October 31, 2006)
Hanes Europe GmbH / [Now Rename to Smart Pintables]
Company Location : Dhaka Liaison Office – A Sara Lee Group of Head Office – German
Department: IT & Logistic
Duties/Responsibilities:
• Find Mail related problem & resolve.
• Backup User Data & User Mail PST file by BESR on Dell Auto Loader Tape Device + NAS Storage and Virtual Data Center
• Managing active directory, user accounts, such as passwords, storage space, and file-access privileges. Troubleshoot
• Troubleshoot of Network, hardware & software conflicts of all end use
• Updating Software (Windows Patch, Anti Virus etc)
• Managing Juniper & River Bed Data Compression Unit Security of Network
• Responsible for the security of information & Network of Hanes.
6. Software Trainer & Hardware Eng ( April 01, 1996 – June 30, 2003)
Cosmic Computers
Company Location : Dhaka
Department: IT & Training
Duties/Responsibilities:
Duties/Responsibilities:
## Train to Trainer
## Train to New Student who don’t have experience in IT
## Conduct Hardware and Trouble Shooting Course
## Conduct Graphics Design & Networking Course
## Involve for Administrative Work.
## Deal with Customer as PRO.
## Implement New Course Design for the institute.
## Implement Email and Internet Facilities for User.
Exam Title | Concentration/Majo | Institute | Result | Pas.Year | Duration | Achievement |
---|---|---|---|---|---|---|
Masters in MIS | Information Systems | Daffodil International University | 4.2 GPA | 2014 | 2012-2014 | 4.2 GPA |
B.Com | Business Studies | National University | Second Class | 1996 | 1994-96 | Second Division |
H.S.C | Commerce | Tejgaon College | First Division, Marks :67% | 1992 | 1992-94 | 80% + Marks on 2 Subjects |
S.S.C | Science | Rahamatullah Model High Schoo | First Division, Marks :77% | 1992 | 1990-92 | Star Marks |
Training Title | Topic | Institute | Country | Location | Year | Duration |
---|---|---|---|---|---|---|
Masters on Quantum Method Meditation Course | Meditation & Self Control | Quantum Foundation | Bangladesh | Dhaka | 2015 | 4 Days |
Graduation on Quantum Method Meditation Course | Meditation & Self Control | Quantum Foundation | Bangladesh | Dhaka | 2014 | 4 Day |
Induction Training | IT & Merchandise Control | Otto International HK Office | Hong Kong | Peninsula Street | 2010 | 7 Days |
Event Management | Cultural Event Management | Half Moon Hotel | Bahrain | Manama | 2001 | 3 Month |
Diploma in Computer Graphics & Multimedia | Computer Graphics & Multimedia | FornixSoft | Bangladesh | Dhaka | 2001 | 6 Month |
Diploma in Computer Science & Technology | Computer Software & Hardware | NTRAMS | Bangladeshi | Dhaka | 1994 | 12 Month |
Certification | Institute | Location | From | To |
---|---|---|---|---|
Certified in Cisco Network Administrator | American International University of Bangladesh | Dhaka | January 10, 2009 | June 15, 2009 |
Certified in Web Master | New Horizon | Dhaka | June 01, 2006 | December 18, 2005 |
MCSE | New Horizon | Dhaka | May 01, 2002 | September 01, 2002 |
Fields of Specialization | Description |
---|---|
Windows 2010/2013 Server(s) Wireless Network Windows Administration Web Services (WHM & Cpanel Mgmt) Switches/Routers LAN/WAN Linux Cisco Wordpress Joomla Digital Marketing (SEO & SMM) Affiliated Marketing Adobe Photoshop/Illustrator | Worked As IT Manager / CTO & Consultant on ICT Area |
Extra Curricular Activities: |
## Nominated as Best Employee of the Year 2008 from Redcats Asia Now this company name rename to KGS. ## Vast Knowledge in Business Development, Data Analysis and Merchandise Control ## Lifelong Blood Donor at Quantum Blood Club. ## Quantier and Ardentier of Quantum Foundation. Infrastructure Development Experience ## 2016 – Developed & Managing Gloria Jeans Office (80+ Nodes Network). ## 2015 – Developed Creative IT Office (150+ Nodes Network). ## 2015 – Developed JC Penny Office 66 Nodes Network with Server Room Configuration ## 2013 – Developed Hermes Otto Office 55 Nodes Network with Server Room Configuration at Level 7 ## 2010 – Developed Hermes Otto Office 85 Nodes Network with Server Room Configuration at Level 9 ## 2009 – Developed Redcats Asia (Now KGS) Office 120+ Nodes Network with Server Room Configuration ## 2005 – Developed Hanes Europe Multi Stored Office (25+ Nodes Network) |
Our consultants offer global experience and local knowledge to help you focus on the big picture and succeed in any public or private business environment.
Head office
Regus Dhaka Business Center,
UTC Building , L-19, 8 Panthpoth, Kawran Bazar, Dhaka-1215